Privacy Policy
Welcome to Cement2Steel
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website for selling construction materials online (the "Service").
By using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
A. Personal Information
When you register, place an order, or contact us, we may collect:
- • Full Name
- • Phone Number
- • Email Address
- • Shipping & Billing Address
- • Payment Details (processed securely by third-party payment gateways)
B. Transaction & Order Information
When you register, place an order, or contact us, we may collect:
- • Order history
- • Payment status
- • Delivery details
C. Technical & Usage Information
- •IP Address
- • Information (Model, Operating System)
- • App Usage Data (pages visited, actions taken)
- • Location Data (if permission granted for delivery tracking)
D . Customer Support & Communication Data
- • Queries & Complaints
- • Chat & Call History (for support purposes)
2. How We Use Your Information
- ✅ Processing & delivering orders
- ✅ Providing customer support
- ✅ Sending order updates & promotional offers
- ✅ Improving app functionality & user experience
- ✅ Detecting fraud & ensuring security
- ✅ Complying with legal obligations
3. How We share Your Information
- 🔹 Delivery Partners – To ensure smooth order fulfillment.
- 🔹 Payment Processors – To process payments securely.
- 🔹 Third-Party Service Providers – To enhance app performance (e.g., analytics, marketing).
- 🔹 Legal Authorities – If required by law or to protect our business.
4. Data Security Measures
We implement industry-standard security measures to protect your data, including:
- ✔ SSL Encryption for secure transactions
- ✔ Restricted access to personal data
- ✔ Secure cloud storage for order & user data
- ✔ Regular security audits
5. Your Privacy Rights
You have the right to:
- 🔹 Access, modify, or delete your personal data
- 🔹 Opt-out of marketing communications
- 🔹 Request data portability
- 🔹 Withdraw consent for location tracking
To exercise these rights, contact us .
6. Cookies & Tracking Technologies
We use cookies to improve your experience, analyze app usage, and personalize content. You can manage cookie preferences in your device settings.
7. Third-Party Links
Our app may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any data.
8. Changes to This Privacy Policy
We may update this policy periodically. Any changes may be notified via email or app notifications.
9. Contact Us
For any privacy-related concerns, you can reach us at:
- 📧 Email: sudamchswain94@gmail.com
- 📞 Phone: 9040051911
- 📍 Address: Goleichowk, Nimapara, Puri, 752106